Enter your confirmation or account number to check the status of your order.
These materials require an OnStar account number and postal code.
By Mail
OnStar Subscriber CardsRequest an OnStar Subscriber Card replacement for you or a family member. Includes your OnStar account number and your in-vehicle calling number for your convenience.
OnStar ManualsGet an introduction to OnStar and learn how to use your OnStar system. Your OnStar Owner's Manual for your particular vehicle includes the OnStar Owner's Guide, Quick Reference Card, OnStar Terms and Conditions, Audio CD and OnStar Window Stickers.
Need it now? The owner's manual is also available in PDF form, download it here.
OnStar Payment NoticeThe payment notice reminds you of current subscription details so that you can easily make a payment or upgrade your service. To review your account information anytime, click here.
OnStar Payment Confirmation LetterReview important account information, including VIN and included services, in this letter confirming your OnStar subscription.
Proof of OnStar SubscriptionThis letter serves as proof of your subscription for your insurance company or your own records.
OnStar Window StickersThese two window stickers notify others "OnStar On Board" and provide the OnStar phone number should you get locked out of your car and need to call us.
By PDF - Click links to download.
OnStar Consumer BrochureLearn more about the services behind the world's most comprehensive in-vehicle safety, communications, and diagnostics system.
OnStar Quick Start BrochureFind out how to start using your OnStar system.
Turn-by-Turn Navigation BrochureGet voice-guided turn-by-turn directions to more than 10 million points of interest sent right to your vehicle. No maps, no hassle, no kidding.This item is only available by download. Details can also be found in the Consumer Brochure which can be requested above.
Hands-Free Calling BrochureKeep your hands on the wheel and your eyes on the road with the OnStar Hands-Free Calling, a convenient and reliable in-vehicle calling system.This item is only available by download. Details can also be found in the Consumer Brochure which can be requested above.
Bell Minute-Sharing with OnStarOnStar and Bell Canada have teamed up to offer Bell Minute-Sharing with OnStar. Enjoy the simplicity of one plan, one package of low-cost minutes and one bill for all your calls.
OnStar MagazineStay up-to-date on the latest automotive safety news, and learn how to get the most out of your OnStar service.
Terms and ConditionsRead the terms and conditions of your OnStar subscription and service usage.
OnStar Privacy StatementGet details on our statement policy for subscribers.
