Designed to help OnStar subscribers get the most from their services.

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Enter your confirmation or account number to check the status of your order.
 

These materials require an OnStar account number and postal code.

By Mail
OnStar Subscriber Cards
Request an OnStar Subscriber Card replacement for you or a family member. Includes your OnStar account number and your in-vehicle calling number for your convenience.
OnStar Manuals
Get an introduction to OnStar and learn how to use your OnStar system. Your OnStar Owner's Manual for your particular vehicle includes the OnStar Owner's Guide, Quick Reference Card, OnStar Terms and Conditions, Audio CD and OnStar Window Stickers.

PLEASE NOTE: ONSTAR GENERATION 6 OWNER'S MANUALS ARE ONLY AVAILABLE IN PDF FORM AND NO LONGER AVAILABLE BY MAIL. PLEASE CLICK BELOW TO DOWNLOAD YOUR OWNER'S MANUAL.

Need it now? The owner's manual is also available in PDF form, download it here.
OnStar Payment Notice
The payment notice reminds you of current subscription details so that you can easily make a payment or upgrade your service. To review your account information anytime, click here.
OnStar Payment Confirmation Letter
Review important account information, including VIN and included services, in this letter confirming your OnStar subscription.
Proof of OnStar Subscription
This letter serves as proof of your subscription for your insurance company or your own records.
OnStar Window Stickers
These two window stickers notify others "OnStar On Board" and provide the OnStar phone number should you get locked out of your car and need to call us.
 

By PDF - Click links to download.

By Mail

 
    Call 1.888.4.ONSTAR (1.888.466.7827) or browse this site for OnStar's  Privacy Policy  (Updated July, 2009) and system limitations and details. Additional information can be found in the OnStar Owner's Guide.